Privacy Policy

The Hamilton Harbour Remedial Action Plan (HHRAP) values the privacy of everyone who accesses our services through the HHRAP website. This Privacy Policy outlines the collection, use, and protection of personal data when you visit our website.

Information Collection and Use

We use your data to provide and improve our services offered through our website. By accessing and using our website, you agree to the collection and use of information in agreement with this policy.

Personal Data

HHRAP does not automatically collect any personally identifiable information from you, including your name, phone number, street, or email address. We do not collect any personally identifiable information through our website and/or store it online.

HHRAP may collect personally identifiable information, including but not limited to name, phone number, demographic data, address, and/or email address, that you submit to us through direct emails, public feedback surveys, or through third-party event sign-ups. The information that is received and stored is safeguarded with reasonable measures to prevent unauthorized disclosure. However, emails, surveys, and third-party event sign-ups may not constitute secure information transmission methods. It is not recommended that sensitive personal information be transmitted via the methods outlined above.

HHRAP may use your personal information to facilitate ongoing operations and as may otherwise be required or permitted by law or described in this Policy. HHRAP may use personal information for the following, without limitation:

  • To contact you and respond to communications;
  • To conduct surveys;
  • To contact you about your survey responses;
  • To facilitate analysis of demographic data, potential program or service improvements, and future initiatives;
  • To ensure compliance with this Policy;
  • To comply with legal or regulatory requirements that may arise from time to time.

From time to time, we may supplement information you give us with information from other sources, such as information validating your address or other information you have provided to us. This is to help us maintain the accuracy of the information we collect and to help us provide better service.

By providing any personal information via the email, public feedback surveys, or through third-party sign-ups, you acknowledge and agree to be bound by the terms outlined herein, and consent to the collection, use and disclosure of your personal information as described in the Policy.

We do not sell, trade, share, make public, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, and you provide express consent to this sharing.

The term “outside parties” does not include HHRAP. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may release your information when we reasonably believe release is appropriate to comply with the law, enforce our site policies, or protect rights, property, or safety.

HHRAP will retain personal information, as described above, for as long as necessary for the purposes identified, or as otherwise required or permitted by law.

Any of your personal data that is collected by HHRAP, as described above, may be accessed by you via written request to HHRAP will take reasonable steps to verify your identity prior to releasing any personal data that may have been collected by HHRAP.

Usage Data

When you visit, our web server will collect non-personally identifiable information from you to better understand how our website is accessed and used. Usage Data may include information such as your Internet Protocol (IP) address, your browser type, the date and time of your visit, and the IP address locations when you visit our website. This information is strictly used for statistical and reporting purposes.


We use Google Analytics as a third-party service provider to better understand the use of our website. Google Analytics is a web analytics service offered by Google to track website traffic. The data collected includes your browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

To opt out of Google Analytics tracking, you may install the Google Analytics opt-out browser add-on to ensure your activity is not tracked on the HHRAP website. Learn more about Google’s Privacy & Terms here.


HHRAP uses cookies to track the activity on our website. Cookies are files that are sent to your browser and store data to help provide additional functionality to a website.

You can refuse, erase, block or receive notification when a cookie is being sent to your browser. Note that if you do not accept cookies, you may not be able to use some portions of the HHRAP website.

Links to Other Sites

The HHRAP website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. All external links and their corresponding websites may have separate and independent privacy policies.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services, including those linked on the HHRAP website. It is recommended to review the privacy policy of each site you visit.

HHRAP collects analytics from social media platforms, including Facebook, Instagram, and X (formerly Twitter) to better understand the needs and preferences of our audience. HHRAP will not share personal data available through these platforms. Personal information is not sold, shared, or made available to others outside of HHRAP for any purposes.

Changes to this Privacy Policy

HHRAP may update our Privacy Policy from time to time to reflect changes in the way we collect or use information or changes in privacy-related laws, regulations, or industry standards. It is recommended to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective immediately when posted on this page. Using this site following the posting of changes to these terms shall constitute your acceptance of the revised terms.

Report a Privacy Concern

If you have any questions, comments, or suggestions about this Privacy Policy, please contact us:

Hamilton Harbour Remedial Action Plan
2596 Britannia Rd W
Burlington, ON L7P 0G3

Date of last revision: April 16, 2024